Aaron Levie’s Post

At Box, we are focused on building an AI-first company. We are looking through every part of our operations, strategy, and product to ensure it's been reimagined for an AI-first world. We're already seeing endless examples as a company where AI is helping us get better insights, jump many steps ahead in a project, onboard new employees quicker, execute on products faster, and more. The essence of what we want to use AI for is to move faster, to make better decisions, and ultimately drive increased competitive advantage for Box. We want to use AI to accelerate the business into the future, not just use it to save money. In general, as you'll see in our core principles, almost anywhere we can save money using AI, we want to reinvest back into the business to drive more growth in strategic areas. As we continue to build an AI-first company, here are a few of the core principles we will operate with: • Primarily use AI to eliminate drudgery and move faster across the business (e.g., faster onboarding of new employees, idea iteration, product delivery, serving customers) • Encourage teams to use AI to automate more and save money, but primarily re-invest those savings back into the same org to work on more strategic work (“keep what you kill”) • Pick common platforms (e.g., Box AI for corporate knowledge) across the company, as well as core platforms per function (e.g., AI Agents for coding, sales) • Drive constant experimentation internally to find the best use-cases for AI, and encourage teams to share those (e.g., internal all-hands meetings, team sharing) • Upskill every employee to be AI-first over time with more education and awareness • Strong data governance and security principles in place, with human-in-the-loop still required for most areas (though this will naturally change as AI Agents mature) We'll continue to share more about our AI journey as we go, but those are just a few things that we're living by as we scale.